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Frequently Asked Questions

Want to know more about Hexalearn or have you any question? Find out your solutions in below FAQ or write to us with your question, we will revert you back quickly.

What is E-Learning?

E-Learning technically means any kind of learning where the learner consumes the content from electronic media without the assistance from a human teacher. In practice, it can be as simple as a PDF or an e-book, the traditional web-based training, videos, and simulations, AR/VR based modules on the complex side. The most common form of E-Learning comprise web-based modules delivered via learning management systems which offer a plethora of user management, tracking and reporting automation. E-Learning modules are characterized by interactivityvisual design, mobile friendly learning, and of course flexibility to be blended with traditional classroom training.

Why should I go for E-Learning?

E-Learning is use of technology in learning. Just our life without modern technology will be centuries behind, learning without technology can also be considered as old way of learning. In today’s hyperconnected world of tech- and net-savvy generation, the benefits of learning technology must be leveraged in the learning process. E-Learning enables one to learn anytime from anywhere without any physical or time limit. It allows user to absorb the content at their own pace and enhance their competency. With e-learning, you can make use of audio/video, animations, gamification and many more. From an operational and management point of view, use of SCORM gives the upper hand in user tracking, analysis and reporting, while reducing overall cost of training, travel and infrastructure.

Does E-Learning support multiple languages?

E-Learning is perhaps the best solution for deploying multi language content. You can create separate modules for separate languages or you can also create a single module wherein the user can choose their preferred language.

To what extend I can customise an E-Learning courses?

E-Learning modules are highly customizable. You can customize the look and feel, font, language, branding, user interface, characters if any, audio, video and any other element you think of. There is absolutely no limit.

Once you develop E-Learning modules, can I update the content in future myself or do I need to take your help?

Content being dynamic in nature, modules need to be updated from time to time. We create modules using industry-standard authoring tools as per international SCORM guidelines. To make any change in the content, you need to have access to the authoring tool and technical expertise to use the tool. So, yes, you can make whatever update you want yourself. And of course, we will always be happy to help you make any kind of update that you need as per agreed terms.

Do you have any expertise for developing customized websites by using template/theme/framework?

Yes, of course. We have been developing customised websites based on themes. We offer you customization of ready-to-use static templates, responsive templates, and parallax templates. We also offer theme-based customisation such as WordPress theme, Moodle theme, etc. In addition, we offer various frameworks as per your business needs such as MVC, AngularJS, Bootstrap, Moodle, etc. Furthermore, we also offer fully customizable web apps to cater to your business processes.

Custom website is great! But, do I have to purchase hosting from you also?

No, we currently don’t provide hosting services. However, our expert panel can guide you choose the best-suited hosting at reasonable cost as per your business needs.

What if I need to update the website after it is built?

We understand and value the dynamic nature of your business and website content. So, we will provide our support whenever you need it. As a practice, we offer free services for three months from the product release. Post three months, you can choose from our various cost-effective service packages as per your business need.

Can I update the website myself once it’s been built?

Yes, of course you can. However, you need to have technical expertise before making any substantial change as it will impact the live website. We will provide you with detailed user guide documentation to help you make changes.

Will my website/application be mobile friendly?

Yes! All the websites or web apps that we create are by default mobile-friendly. It will work smoothly across all standard devices and browsers.

What is the importance of animation in E-Learning?

Animations play a central role in e-learning modules. It the animation that makes E-Learning modules stand apart from e-book or PDF. Even basic text-image animation can make a module look attractive. Character animations make the module realistic and help in learner engagement.

Do you create vector graphics based on the requirements?

Yes, vector graphics are one of the primary components of our media works.

How do you upgrade your skills with the latest design trends?

Our designing team is very dynamic and active for learning new skills. Our team actively focuses on the latest design trends on every platform which helps to keep the skills sharp and updated. The team is connected to industry thought leaders and learning and sharing platforms for professionals.

How explainer video is good for my business?

Videos are an extremely useful tool for communicating strong message. Explainer videos highlights a company’s product or business idea in an efficient way. Videos take care of the short attention span and utilise audio-visual channels for effective absorption of message. This type of videos attract more audience and help to grow business in a very short time effectively.

Which tools you are using to making a professional video?

We use a variety of tools for creating videos depending on the customer requirement. Some of these are:
    • After Effects- Adobe After Effects is primarily used for motion graphics and visual effects.
    • Vyond- Vyond's online animation software allows to easily create professional animated videos for all industries like marketing, training, and E-Learning.
    • VideoScribe - VideoScribe animation software tool is a drag-and-drop approach tool for video creation. It is best suited for scribe videos or telestrations.

I already have a marketing team. How does digital marketing will add value to my business?

Digital marketing adds a lot of value to your traditional marketing processes. In today’s digital world, your business needs to gather traffic, leads and sales for business by reaching your potential prospects digitally. Your online visibility plays a massive role in the growth your business and this is exactly what digital marketing provides you.

I have heard about SEO. What is the difference between SEO and Digital Marketing?

Digital marketing is the promotion of products and services over the internet or any form of electronic media through digital channels such as Search engines, Social media, email, etc. SEO or Search engine optimization is a subset of digital marketing which focuses mostly bringing your website up in google search thereby increasing your probability of getting noticed by online customers.

How do I get my website on the first page of Google search result?

Bringing your website on the first page of Googles search results is a tricky job and needs meticulous SEO activities. Technically, there are two ways to get your website on the first page of Google. First option is the paid advertising PPC (Pay per click) and the second is organically through SEO (Search Engine Optimization). In the PPC method, you can pay to be on the first page of Google through Google Ads PPC. PPC takes lesser time to show your website on Google’s first page, it is for a short duration and comes with a heavy price tag. SEO method is comparatively time consuming which is a gradual improvement of ranks from beginning to top of Google search page. Typically, it takes 6 months to 1-year period of time to rank your website on Google within top 10. However, you won’t to pay Google anything, only cost you incur is for the SEO activities.

What are the most effective techniques to increase traffic to a website?

There are number of SEO techniques that effectively increase your website traffic such as: On page SEO; Keyword Research; Optimize Content using long tail keywords; Value added blog posting; Link building and many more. Our SEO experts can help you apply various SEO techniques effectively to maximise the google rank of your website.

What are On-page and Off-page SEO?

On-page SEO activity relates optimize of a web pages internal code and content in order to rank higher and earn more traffic. Off-page SEO relates to the activities of generating quality Backlinks for your website. Usually, a balanced combination of both is required to achieve desired google rank.

What is the role of QA in E-Learning and Software?

Quality is the most important parameter in any industry, more so for software and e-learning because of the sheer number of users. QA ensures the quality of delivery to the client and users.

What is the difference between Quality Assurance, Quality Control, and Testing?

Quality assurance is at a process level which aims to reduce defects by means standard processes and controls. It is a proactive measure. Quality control, on the other hand, is a reactive measure which is applied on processed product and aims to find and rectify defects in the product. Testing is a part of quality control, where the product is testing against the set quality parameters.

What are the different kinds of testing services do you provide?

We provide a plethora of testing services to cater to our customer’s business needs, such as Functionality Testing, Usability Testing, Web UI Testing, Compatibility Testing, Performance Testing, etc.

How do you report bugs?

Reporting format depends on the customer’s specification. We provide test report in the form of consolidated Excel sheet or use Mantis or any other defect logging tools as requested by the customer.

How quality assurance helps businesses in keeping up the pace in this era of competition?

In today’s highly competitive era, quality can make or break a business. Consumers and users are aware of quality standards, and hence, it is of prime importance for any business to ensure quality of product. Without quality assurance, a business will not be able to survive for long.